All of our regular orders usually shipped within 8-10 business days. However, it may take up to 12-16 business days to deliver your item. Our representative will keep you updated on your shipment in case of any delay from our end.
We try our best to minimize fulfilment time for our custom orders as well and usually dispatch Customised measurement orders within 1-2 weeks and bespoke orders within 2-4 weeks.
Note: We usually dispatch from our warehouse in England & Ireland but in case of low stock we can also dispatch directly from any of our supplier in U.A.E, India, Pakistan. We do not bear the responsibility for any of the legal duties, taxes, or customs charges and if any of such charges exits, those need to be paid by the customers.
All our shipments are carried out via Express Deliveries including DHL, FedEx, TNT, etc. After dispatch, shipping usually takes 3-5 business days for the items to be delivered to your doorstep. We reserve the right to choose the courier of our choice to accommodate the most efficient method of getting the product to you as soon as possible.
Once we dispatch the order and The parcel tracking number is notified, it is the responsibility of the customer to follow up with the courier company. In case the order is put on hold by courier company due to any reason, or courier company attempts to deliver order when the customer is not at home, it is customer's responsibility to contact courier company. We advise you the follow up with courier company once you are provided the tracking number. After multiple delivery failure attempts at the provided address, courier company might destroy the parcel and we will not be responsible in that case.
In case of purchase of multiple items, or multiple transactions from the same customers. We usually ship items in one parcel, however, We recommend you to follow up with courier company once you are provided the tracking number. Once your order is dispatched we can not reschedule the delivery on a different address, customer will have to contact respected courier company for further actions or a solution
Once the payment is received, the customer will be notified via email of order confirmation.